LOVE IT Guarantee

Love It Guarantee

We believe in delivering products that you’ll absolutely love. That’s why we created our Love It Guarantee — your happiness is our top priority. If you’re not completely satisfied with your purchase, we’ll make it right with a replacement, free of charge.

What Does Our Love It Guarantee Cover?

Damaged Products: If your product arrives damaged or broken during shipping, let us know, and we’ll replace it immediately.
Not As Expected: If your item doesn’t match the description or your expectations, we’ll send a replacement that does.
Defects: In the rare case of a manufacturing defect, we’ll replace it with a flawless product.

    How It Works

    1. Contact Us: Reach out within 30 days of receiving your order via 9artprints@gmail.com


    2. Provide Details: Include a brief description of the issue and at least one photo of the product.


    3. Replacement on the Way: Once we’ve reviewed your request, we’ll send your replacement item at no additional cost to you.

      Why Choose the Love It Guarantee?

      Risk-Free Shopping: You can shop with complete confidence, knowing we’ve got your back.


      No Hassle: We’ve streamlined the process to make getting a replacement quick and easy.


      Our Promise: We’re committed to ensuring you love every product you purchase from us.

        Frequently Asked Questions

        Can I get a refund instead of a replacement? 

        Our Love It Guarantee is focused on providing replacements to ensure you get the product you wanted. Refunds are not included under this policy.

        How long does it take to receive a replacement? 

        Once we process your request, most replacements are shipped within 3-5 business days.

        Are there any additional costs for replacements? 

        Absolutely not. Replacements under the Love It Guarantee are completely free of charge.

        What if I’m outside the 30-day window? 

        We still encourage you to reach out. While the Love It Guarantee is valid for 30 days, we’ll do our best to assist you.

        Contact Us

        If you have any questions about the Love It Guarantee or need to request a replacement, our friendly customer service team is here to help.

        Email: 9artprints@gmail.com