Privacy Policy

Last updated: August 8, 2026

At 9 Art Prints, we respect your privacy and are committed to being transparent about how we collect, use, and share personal information when you visit our website, communicate with us, or purchase from our store.

This Privacy Policy explains what information we collect, why we collect it, how it may be shared with service providers such as Shopify, Klaviyo, Meta, and other partners, and the choices available to you.

1. Information We Collect

Depending on how you interact with 9 Art Prints, we may collect information including:

• Your name;

• Email address;

• Telephone number, if provided;

• Billing and shipping addresses;

• Order and transaction information;

• Products you purchase, view, add to your cart, or begin purchasing;

• Communications you send to us;

• Information you submit through forms on our website;

• Your interactions with emails we send;

• Device, browser, IP address, and approximate location information;

• Website activity such as pages visited, products viewed, referring pages, and actions taken on our site; and

• Cookie, advertising, and similar technology identifiers.

Some information is provided directly by you, while other information may be collected automatically when you interact with our website.

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders;

• Process payments;

• Arrange shipping and delivery;

• Provide customer service;

• Communicate with you about purchases, returns, refunds, or other transactions;

• Operate and improve our website and services;

• Remember your preferences and shopping activity;

• Detect and prevent fraud, misuse, or security threats;

• Understand how visitors use our website;

• Measure the effectiveness of our marketing;

• Personalize content, product recommendations, and advertising;

• Send marketing communications where you have consented to receive them or where otherwise permitted by applicable law; and

• Comply with legal, regulatory, tax, accounting, or other legitimate business requirements.

3. Email Communications

We use email for both customer-service and marketing purposes.

Marketing Emails

If you subscribe to our newsletter, request an email offer, consent to marketing during checkout, or otherwise sign up to receive marketing communications from 9 Art Prints, we may send you emails concerning:

• New artworks and collections;

• Artists and exhibitions;

• Special offers, discounts, and promotions;

• Art collecting, framing, decorating, and buying guidance;

• Product recommendations;

• Products or collections that may interest you;

• Items you have viewed or considered purchasing; and

• News and updates from 9 Art Prints.

We may personalize these communications using information such as previous purchases, products viewed, website activity, email engagement, and preferences.

You can unsubscribe from marketing emails at any time by clicking the Unsubscribe link contained in our marketing emails.

Providing your email address for an order, checkout, customer-service request, or other transaction does not necessarily mean that you have subscribed to our general marketing list.

Transactional and Service Emails

We may send emails that are necessary to complete or administer a transaction or service you requested, including:

• Order confirmations;

• Payment confirmations;

• Shipping and delivery notifications;

• Account or security communications;

• Returns and refund information; and

• Customer-service communications.

These operational communications are separate from general marketing subscriptions.

Cart and Checkout Reminders

Where permitted by applicable law and consistent with your communication preferences, we may use information about products you viewed, added to your cart, or began purchasing to send reminders or other communications concerning your shopping session.

4. Klaviyo and Email Marketing

We use Klaviyo as an email marketing, customer communication, and marketing analytics service.

Information processed through Klaviyo may include:

• Your email address and other contact information;

• Marketing consent status;

• Purchase and order history;

• Products viewed or added to your cart;

• Website activity;

• Email opens, clicks, and other engagement information; and

• Other information associated with your customer profile.

We use this information to manage subscriptions, operate email campaigns and automated communications, understand customer engagement, personalize communications, and improve our marketing.

Klaviyo processes this information as a service provider in connection with our use of its platform.

5. Shopify

Our online store is operated using Shopify.

Shopify processes information necessary to provide our ecommerce services, including information associated with website visits, checkout, payment processing, orders, customer accounts, fraud prevention, store functionality, and related services.

Information submitted when purchasing from 9 Art Prints may therefore be processed by Shopify and by other service providers involved in completing your transaction.

Shopify may also use cookies, analytics technologies, and other features as part of operating and improving its services.

6. Facebook, Instagram, and Meta Advertising

We use advertising and measurement technologies provided by Meta Platforms, including technologies that may include the Meta Pixel, Advanced Matching, and the Conversions API.

When you interact with our website, certain information may be transmitted to Meta in connection with these technologies.

Depending on your interaction with our website and our current configuration, this information may include:

• Pages or products viewed;

• Products added to a cart;

• Checkout activity;

• Purchase events and transaction information;

• Referring information and website activity;

• Device and browser information;

• Advertising identifiers; and

• Certain customer information, such as an email address or other information entered on our website, which may be transmitted in hashed or otherwise protected form where supported by Meta's systems.

We may use Meta's advertising technologies to:

• Measure advertising performance;

• Understand whether advertising resulted in visits, purchases, or other actions;

• Improve advertising campaigns;

• Build or refine advertising audiences;

• Show advertisements to people who have previously interacted with our website;

• Find audiences that may be interested in our products; and

• Make advertisements on Facebook, Instagram, and other Meta-supported services more relevant.

Meta may process information it receives according to its own terms and privacy policies.

7. Cookies and Similar Technologies

9 Art Prints and our service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies can be used to:

• Keep the website functioning correctly;

• Remember preferences;

• Maintain shopping carts and sessions;

• Provide security and fraud prevention;

• Understand website traffic and usage;

• Measure marketing performance;

• Personalize the shopping experience; and

• Support advertising and remarketing.

Depending on where you live, you may be provided with a cookie consent banner or other controls that allow you to accept, reject, or manage certain categories of cookies.

You can also control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

8. How We Share Personal Information

We may disclose personal information to companies that help us operate our business, including providers involved in:

• Ecommerce and website hosting;

• Email and customer communications;

• Payment processing;

• Order fulfillment;

• Printing and production;

• Shipping and delivery;

• Analytics;

• Advertising;

• Fraud prevention and security;

• Customer service; and

• Other technology and business services.

These may include companies such as Shopify, Klaviyo, Meta, payment processors, fulfillment partners, and shipping carriers.

We may also disclose information when reasonably necessary to:

• Comply with applicable law or legal process;

• Respond to lawful requests from public authorities;

• Protect our rights, property, customers, or business;

• Detect or prevent fraud or security threats; or

• Facilitate a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

We do not sell your personal information to third parties in exchange for money.

However, some privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” broadly. Certain uses of advertising, analytics, cookies, or similar technologies may fall within those definitions even where no money is exchanged for your personal information.

Where required by applicable law, we provide appropriate mechanisms for customers to opt out of such activities.

9. Your Privacy Choices

Depending on where you live, you may have rights concerning your personal information.

These may include the right to:

• Request access to personal information we hold about you;

• Request correction of inaccurate information;

• Request deletion of certain information;

• Withdraw consent where processing is based on consent;

• Object to or restrict certain processing;

• Opt out of certain forms of targeted advertising or data sharing; and

• Receive information about how your personal information is being used.

These rights are subject to applicable law and may not apply in every circumstance.

You may also have access to privacy controls through our website, including cookie preferences or a data-sharing opt-out mechanism where required.

To make a privacy request, contact us at support@9artprints.com.

We may need to verify your identity before fulfilling certain requests.

10. Facebook and Instagram Privacy Controls

You may also be able to manage how Meta uses information for advertising through the privacy and advertising settings associated with your Facebook or Instagram account.

Meta provides tools that may allow you to review or manage information received from websites and businesses outside Meta.

Browser privacy controls, cookie settings, and any privacy controls made available through the 9 Art Prints website may also affect the information collected or transmitted through advertising technologies.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide products and services;

• Maintain business and transaction records;

• Provide customer service;

• Maintain appropriate marketing records and consent information;

• Prevent fraud;

• Resolve disputes; and

• Meet legal, accounting, tax, and regulatory obligations.

Different categories of information may be retained for different periods.

12. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

We also rely on established service providers such as Shopify, Klaviyo, payment processors, fulfillment providers, and other technology providers to maintain appropriate security measures for information processed through their services.

No method of transmission or electronic storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.

13. International Processing

9 Art Prints sells products internationally and uses service providers that operate in multiple countries.

As a result, your personal information may be processed or stored in a country other than the country in which you live. Privacy and data-protection laws in those countries may differ from those in your jurisdiction.

Where required, we and our service providers use appropriate mechanisms for international transfers of personal information.

14. Children's Privacy

Our website and products are not directed toward children, and we do not knowingly collect personal information from children in circumstances where parental or guardian consent would be required by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, service providers, legal requirements, or privacy practices.

When we make changes, we may update the “Last updated” date at the top of this page.

16. Contact Us

If you have questions about this Privacy Policy, would like to exercise a privacy right, or have concerns about how we use personal information, please contact us:

9 Art Prints
Email: support@9artprints.com
Website: 9artprints.com